Case Study
Achieving Operational Excellence: Results of D365 ERP Implementation
The Problem
A multinational company in the aerospace, defense, and electronics sector faced major operational issues. One subsidiary struggled with outdated ERP systems, causing inefficiencies and bottlenecks. The goal was to migrate to Microsoft D365 ERP to streamline operations and standardize processes, but staff resistance and complications from over 40 third-party integrations posed challenges.
Our Solution
AXIA was brought in to implement D365 ERP, focusing on a clear migration plan for smooth integration and standardizing processes to improve efficiency. They engaged with key stakeholders to ensure buy-in and provided extensive training to facilitate user adoption. Remote sessions were held to maintain progress during COVID-19.
The Results
- Streamlined Operations: Improved efficiency through standardized processes.
- High Satisfaction: Positive feedback from stakeholders on the transition.
- Financial Improvement: Enhanced operational efficiency boosted financial performance.
- Strong User Adoption: Successful training led to widespread use of the new system.
- Market Positioning: Strengthened ability to meet industry standards and customer needs.
Case Study
Inventory Visibility and Accuracy Enhancement
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The Problem
A leading transit packaging manufacturer faced challenges in improving the visibility and accuracy of inventory costs across its operations. Key issues included frequent large monthly inventory adjustments, the need for optimized ERP configuration to support FIFO costing, inefficiencies in procurement processes, difficulties in enhancing sales margins, and challenges in managing production cost variances and inventory reporting.
Our Solution
AXIA was engaged to enhance manufacturing processes and optimize the ERP system. The approach included conducting a comprehensive on-site assessment of the entire value chain, refining ERP configurations for better FIFO costing and procurement efficiency, developing standardized training materials to reduce errors, establishing a formal governance process with regular metrics to track improvements, and implementing best practices for root-cause analysis of cost adjustments.
The Results
- Reduced Production Cost Adjustments: Minimized monthly adjustments by addressing root causes.
- Increased Sales Margins and Inventory Accuracy: Enhanced visibility contributed to higher sales margins and fewer discrepancies.
- Improved Process Efficiency: Greater understanding of processes led to increased operational efficiency and smoother daily operations.
Doug Blitzer
Managing Director, Microsoft Dynamics 365
Fanya O'Donoghue
Director, Organizational Change Management
Jeff Vag
Director, Microsoft Dynamics 365
John Tierney
Managing Director
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